Who we are
Our website address is: https://dhfurniture.ae/
“All credit/debit cards’ details or information will NOT be stored, sold, shared, rented or leased to any third parties”
“All customer’s Personal identifiable information will NOT be stored, sold, shared, rented or leased to any third parties”
“The Website Policies and Terms & Conditions would be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers must be notified about these changes as well as the Payment Gateway Provider/ NBAD.”
A PARTNERSHIP IN TRUST
When Divine Furniture Manufacturing LLC (DH Furniture) set out to create a high-quality, low-priced line of furnishings, we knew we couldn’t do it without the help of some very important partners—you, our customers. Whether you’re researching purchases in the Divine Furniture Manufacturing LLC (DH Furniture) catalogue, picking up your furniture in our self-serve warehouses or assembling your purchases at Divine Furniture Manufacturing LLC (DH Furniture)—we’re working together to help you create a better everyday life at a price everyone can afford. Divine Furniture Manufacturing LLC (DH Furniture) is based on a partnership with our customers. Without you, Divine Furniture Manufacturing LLC (DH Furniture) could not exist.
This partnership extends to the way we handle your personal information. Just like shopping at Divine Furniture Manufacturing LLC (DH Furniture) is a cooperative experience, Divine Furniture Manufacturing LLC (DH Furniture) makes a point of working with our customers when it comes to their privacy. We only collect the information we may need to create a better shopping experience for you. This Privacy Notice is our way of telling you what information we collect, how we use it and how you can access, change and remove your information.
HELP US BUILD A BETTER DIVINE FURNITURE MANUFACTURING LLC (DH FURNITURE)
In order to create a better Divine Furniture Manufacturing LLC (DH Furniture), we need your help. You can help by providing us with various kinds of information to help Divine Furniture Manufacturing LLC (DH Furniture) serve you better, and ultimately improve Divine Furniture Manufacturing LLC (DH Furniture) for everyone. Below you’ll find some of the reasons we request information from you, as well as how we obtain and use that information to help improve your Divine Furniture Manufacturing LLC (DH Furniture) shopping experience.
PURCHASES
As provided in our Privacy Policies, when you make a purchase at Divine Furniture Manufacturing LLC (DH Furniture), you may need to give us contact information in order to process your payment. If the item is being delivered, we will also ask for your name, address, telephone number and email address to guarantee prompt delivery. This information will only be used for internal purposes and to fulfil your purchase.
CUSTOMER SERVICE
In order for a customer service representative to respond to your questions or concerns, we may need personal information like your name, address and telephone number. This information is only used to answer your questions as completely and thoroughly as possible.
DELIVERY
Website “dhfurniture.ae: will NOT deal or provide any services or products to any of OFAC sanctions countries. There will be an additional charge of AED 600/- for western regions of Abu Dhabi.
CUSTOM PRODUCT ORDERS CAN’T BE CANCELLED OR RETURNED
Each custom product is made specifically to your specifications and as a result, your orders can’t be modified, cancelled or returned.
On the order review page, you will have a chance to review your design choices and make changes before you purchase. This is very important because a customized product cannot be returned and your purchase is non-refundable. PLEASE MAKE SURE ALL INFORMATION IS CORRECT before you proceed to purchase.
CANCELLATION
Regarding the cancellation 3% will be reduced from the total amount of your order. All online purchase returns will be accepted basis approvals from the management and the refund time may take from 5–6 days depending upon the management approval & bank policies.
SPECIAL OFFERS, PROMOTIONS AND GUARANTEES
When you register for or redeem Divine Furniture Manufacturing LLC (DH Furniture) special offers or other promotions, we may ask for personal information in order to note the success of our programs for future offers. You also may provide such information when you fill out a guarantee card about a product you purchased from Divine Furniture Manufacturing LLC (DH Furniture). Or you may provide us with information such as product preferences, reasons for purchasing a product, or family and lifestyle information to help us learn more about your shopping preferences.
WHAT YOU SHARE WITH DIVINE FURNITURE MANUFACTURING LLC (DH FURNITURE) STAYS WITH DIVINE FURNITURE MANUFACTURING LLC (DH FURNITURE)
If you cannot trust Divine Furniture Manufacturing LLC (DH Furniture), you will not shop with us. For that reason, the security of your personal information is of utmost importance to us. Divine Furniture Manufacturing LLC (DH Furniture) does not share your personal information with companies outside Divine Furniture Manufacturing LLC (DH Furniture) for marketing purposes. The information we collect is used only by Divine Furniture Manufacturing LLC (DH Furniture). We are committed to providing appropriate security controls to protect your personal information against foreseeable hazards. On occasion, we do need to hire other companies to help serve you better. In some of these cases, we may need to share information that is necessary to perform tasks for Divine Furniture Manufacturing LLC (DH Furniture). For example, a delivery service will need to know your name and address in order to bring our products to you. These companies are strictly monitored to ensure customer privacy is always protected.
COOKIES
Many web surfers are concerned about their privacy and the use of ‘cookies’ on the Internet. Cookies are small files that can be used to store information you have already provided. Cookies cannot be used to steal information about you or your computer system.
The Divine Furniture Manufacturing LLC (DH Furniture) website uses cookies to remember your preferences. For example, the website may remember which store page you view in order to make your next visit more convenient.
If you don’t like having cookies, they can be disabled in your web browser’s Internet Options.
CALL US. WE WON’T CALL YOU
Divine Furniture Manufacturing LLC (DH Furniture) will only contact you if you provide us with your email address and request we communicate with you in this way. If you are contacted and would prefer not to receive information about products and promotions, please get in touch with us.
OUT OF SIGHT, BUT NEVER OUT OF REACH
When you share your personal information with Divine Furniture Manufacturing LLC (DH Furniture), you will always have access to this information. You can update, change or remove any information at any time by calling or emailing us. Your information is only for our own use, and according to standard laws, we only store relevant, adequate and necessary data. We erase your information when we no longer need it.
CHANGE OF ADDRESS? CHANGE OF HEART?
Let us know. If you would like us to update your contact information, remove your name from our mailing list, or if you have any questions about our privacy policies or your personal information, please don’t hesitate to contact us.
Call us at: +971) 50 679 7646
YOUR PRIVACY IS OUR TOP PRIORITY
At Divine Furniture Manufacturing LLC (DH Furniture), we respect your privacy and protecting it is our responsibility.
BROWSING
This website (https://dhfurniture.ae) does not collect personally identifiable information unless you voluntarily provide it.
LOG INFORMATION
When you request a page from our website, our servers log information provided in the HTTP request header including IP address, time of request, and URL. This data helps us improve performance and user experience.
INFORMATION WE COLLECT AND HOW WE USE IT
We collect personal information only when necessary and we’ll always ask you to voluntarily supply us with the information we need. For example, if you’re making a booking, we’ll collect your title, name, address, email address and telephone number. We use your personal information to:
Provide you with the services you request from TheDivine Furniture Manufacturing LLC .
Send you promotional material from The Divine Furniture Manufacturing LLC by email.
DO’S & DON’TS
Please do not send sensitive information such as credit card details via email. We do not knowingly collect information from individuals under 18.
CHANGES TO THIS POLICY
This Privacy Policy may be updated periodically. For questions, contact us at info@dhfurniture.ae or + 971 50 679 7646 .